All orders are typically processed within 2-3 business days. Please note that shipments are not dispatched or delivered on weekends or holidays. During periods of high order volume, there may be a slight delay in shipment. We appreciate your understanding and ask that you allow extra time for delivery. If there is a significant delay in shipping your order, we will notify you via email or phone.
Orders totaling ₹899 or more qualify for FREE DELIVERY. For orders under ₹899, a convenience fee of ₹59 will apply.
A Cash Collection fee of ₹99 will be charged for all Cash On Delivery (COD) orders. Please be aware that these charges are non-refundable.
Once your order has been shipped, you will receive a Shipment Confirmation email containing your tracking number(s). The tracking information will become active within 24 hours.
Drrax.com is not responsible for any items damaged or lost during shipping. If your order arrives damaged, please reach out to the shipping carrier to file a claim. We recommend retaining all packaging materials and damaged items before initiating the claim process.
Corp. Off: No. 10, G9
Business Centre,
Kararva Road
Dindoli, Surat-394210.
Disclaimer: The content provided on www.drrax.com (“website”) is intended solely for informational purposes and should not be interpreted as medical advice or a replacement for consultation with your doctor or other healthcare professionals. Information and claims regarding products, programs, etc., on www.drrax.com have not been assessed by the FSSAI or any governmental body and are not designed to diagnose, treat, cure, or prevent any health conditions. For personalized medical guidance, diagnosis, or treatment, please speak with your healthcare provider. Individual results from products can differ significantly, and no specific result should be considered standard. We advise reading product labels carefully prior to purchase and recommend consulting your doctor before starting any new regimen. www.drrax.com is not responsible for any direct, indirect, special, incidental, exemplary, or consequential damages, including intangible losses, that arise from using this website or its services.
